Privacy Policy & Return Policy
Last updated: January 15, 2026
Privacy Policy
Introduction
At Forbes Digital Lifeline, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.
By accessing our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy periodically to stay informed about our privacy practices.
Information We Collect
Personal Information
- • Contact details and identification information
- • Delivery and billing addresses
- • Payment information and transaction history
- • Communication preferences and service inquiries
Technical Information
- • Device specifications and service history
- • Website interaction data and analytics
- • Technical specifications and performance metrics
- • Customer feedback and service ratings
How We Use Your Information
- •To process and fulfill your orders and service requests efficiently
- •To provide comprehensive technical support and customer assistance
- •To enhance our service offerings and website functionality
- •To communicate important updates and security notifications
Data Protection and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our security protocols include secure server infrastructure, data encryption, restricted access controls, and regular security audits.
Return Policy
At Forbes Digital Lifeline, customer satisfaction is our top priority. We strive to ensure that every product and service meets your expectations. Our Return Policy outlines the steps and conditions for returning items to ensure a transparent and fair process for all customers.
Eligibility for Returns
- ✓Products must be returned within 7 days of purchase date
- ✓Items must be in original condition, unused, with all packaging intact
- ✓Original receipt or proof of purchase must be provided
- ✓All accessories and documentation must be included
Non-Returnable Items
- •Customized or flashed devices and software
- •Devices with physical damage not caused by Forbes Digital Lifeline
- •Services such as virus removal, data recovery, or software troubleshooting
- •Digital services once delivered or activated
Return Process
Contact Support
Initiate return via WhatsApp or phone with proof of purchase
Assessment
Our team evaluates the return request and condition
Resolution
We process refunds or exchanges as appropriate
Refunds & Exchanges
Refund Processing
Approved refunds processed within 5-10 business days via original payment method
Exchanges
Replacements of equal or higher value with price differences settled upfront
Customer Responsibility
Return delivery costs unless item was defective or incorrect
Contact Information
For any questions or concerns regarding our Privacy or Return Policy, kindly contact us via our email: info@forbesdigitals.com